US Heat Pump Summit
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Sessions Agenda

Schedule at a Glance

All times Eastern (ET) at the DCU Center, Worcester MA.

Pre-Event

Mon, Sept 14
5:30 PM
Partner Event — Building Science & Beers US Heat Pump Summit MeetupBuilding Evolution Corp, 138 Green Street, Suite 203, Worcester, MA 01604Register
6:00–9:00 PM
VIP Registration + Speaker EveningThe Mercantile, 2 Mercantile St, Worcester, MA 01608

Day 1

Sept 15

Expo Floor Open 12p – 6p · Lunch & Dedicated Exhibitor Time

7:30–8:30 AM
Breakfast3rd floor pre-function area
8:30–10:45 AM
Breakout Sessions
11:00 AM–12:00 PM
Keynote
12:00 PM – 6:00 PM
Lunch Break & Dedicated Exhibitor Time
2:00–3:00 PM
Daikin Training Session
3:00–4:30 PM
Special breakout session with Jim Bergmann of measureQuick
4:30 PM – 6:00 PM
Show Floor Reception Hosted by Ferguson
6:00–9:00 PM
Official Happy Hour — hosted by Thalo LabsThe Mercantile, 2 Mercantile St, Worcester, MA 01608Registration required

Day 2

Sept 16

Show Floor 11:45a - 3p

7:30–8:30 AM
BreakfastOn the trade show floor with exhibitors
8:30–11:45 AM
Breakout Sessions
11:45 AM – 2:45 PM
Lunch Break & Dedicated Exhibitor Time
2:45–5:00 PM
Breakout Sessions

Demo Stage Schedule

20-minute presentations from summit exhibitors, on the show floor.

Time slotsCompany
Day 1
12:20–12:40Daikin
12:45–1:05Bosch
1:10–1:30SEEL
1:35–1:55NEIFund
2:00–2:20Cool Calc
2:25–2:45MassSave
Day 2
12:00–12:20Reservoir Home
12:25–12:45SpacePak
12:50–1:15Copper

All Sessions

Session times and rooms are still being locked in and will be published here once final. Tap any speaker for their bio.

Day 1

Sept 15

7:30–8:30 AM

Breakfast

3rd floor pre-function area

8:30–9:30 AM

60 min
Room 4 - Jr. Ballroom - Classroom

The Operator's AI Toolkit: Automate the Work, Keep the Culture

Touch on 3 main pillars:

The Automation Stack — the specific tools that handle repetitive back-office and front-office tasks without requiring a tech team.

The Metrics…

Room 1 - AB - Classroom

Air To Water Heat Pumps - Everything You Need To Know

Air-to-water heat pumps represent a niche market that is one of the fastest-growing segments in the residential heating and cooling market, offering contractors new…

Room 2 - CD - Classroom

Hot Water, Reimagined: Heat Pump Water Heaters and the Home's Hidden Opportunity

The water heater is the most overlooked appliance in the house — and quietly one of the most important (right behind HVAC). It's roughly 20% of a home's energy use, its basic…

Room 3 - E - Theatre

Women in HVAC: Targeted Career Development is Smart Business

This session will offer contractors and distributors with the tactics that have proven to be successful in attracting and retaining women into the trades. Whether is…

9:45–10:45 AM

60 min
Room 4 - Jr. Ballroom - Classroom

Designing Heat Pump Systems for Comfort

Replacing a boiler or furnace with a heat pump isn't just an equipment swap - it changes how heat moves through the whole house, and that's where most comfort complaints and…

Room 1 - AB - Classroom

AI Tools Can Replace Your Expensive Software Subscriptions - Real Examples & How To Start

AI isn't the robot coming for your job. It's the robot that can help make software work better for how your business actually runs. The first wave of high impact innovation…

Room 2 - CD - Classroom

Scale without fail: business management lessons from 19 years of heat pump contracting

Sarah and Jonathan Moscatello are owners of The Heat Pump Store. Since 2007, they have specialized in heat pump contracting in Oregon and Washington, and now Colorado, too.…

Room 3 - E - Theatre

Countdown to 2029 - residential HPWH's become mandatory!

Is your company ready for the DOE switch In May 2029 when residential electric tank water heaters transition to Heat Pump Electric water heaters ONLY? Yes, it's really…

11:00 AM–12:00 PM

Grand Ballroom

Keynote with Brynn Cooksey

The Heat Pump Story

12:00 PM – 6:00 PM

Lunch Break & Dedicated Exhibitor Time

2:00–3:00 PM

Sponsored sessionRoom 2 - CD - Classroom

Decarbonizing with Daikin Altherma: Air-to-Water Heat Pump for Heating, Cooling, and Domestic Hot Water

Demystify the types of heat pumps and learn about a single system that can replace a boiler, domestic hot water heater, and air conditioner. Tried and tested for many years…

3:00–4:30 PM

90 min
Room 4 - Jr. Ballroom - Classroom

I Hate Heat Pumps.

Heat pumps are blamed for cold homes, high bills, comfort complaints, and frustrated customers. Jim Bergmann used to blame them too. After decades of seeing poorly installed…

4:30 PM – 6:00 PM

Show Floor Reception Hosted by Ferguson

6:00–9:00 PM

Official Happy Hour — hosted by Thalo Labs

The Mercantile, 2 Mercantile St, Worcester, MA 01608

Registration required

Day 2

Sept 16

7:30–8:30 AM

Breakfast

On the trade show floor with exhibitors

8:30–10:00 AM

90 min
Jr. Ballroom - Classroom

Decoding Heat Pump Hydronics & Other Mysterious Cold Climate Solutions

In honor of spooky season, Jennifer will dive deep into the mysterious world of sustainable hydronics, decipher fact from fiction when it comes to using sustainable…

Sponsored sessionAB - Classroom

Pumps and a Bump: Elevate Your Performance, Profits, and Reviews with Bosch Home Comfort

Stop—Hammer Time! Join James Wilson with Performance Climate Systems for a sesh that's all about dropping the right moves in today's heat pump market. Learn how Bosch Home…

CD - Classroom

The New Heat Pump Buyer: Attitudes, AI, and How Homeowners Decide Now

The heat pump buyer of 2026 is more aware, more skeptical, and more AI-assisted than ever before. They research before they call, compare before they trust, and increasingly…

E - Theatre

From Reactive to Predictive: Data-Driven Maintenance for the Heat Pump Era

The US heat pump market is growing rapidly, with installations accelerating across commercial and residential buildings. The HVAC industry, however, has not kept pace with…

10:15–11:45 AM

90 min
Jr. Ballroom - Classroom

Building with the End in Mind: Scaling to 37 Trucks in 5 Years for a Planned Exit

From day one, Mike Missimer built his company with the end goal already in sight. In this session, he'll share how he scaled a company to a 37-truck operation in just five…

AB - Classroom

Installed Isn't Finished: Streamlining Ducted Heat Pump Commissioning in Cooling and Heating Modes

Discover how intelligent applications and Bluetooth probes are transforming ducted heat pump commissioning in both cooling and heating modes. By collecting and analyzing…

Sponsored sessionCD - Classroom

Eversource Raynham Altherma Demonstration Project

Meet the team that replaced a boiler and air conditioners with an air-to-water heat pump in a Massachusetts home. Learn about the challenges, successes, and opportunities to…

E - Theatre

Primary Care HVAC: A Consultative Approach to Home Comfort

Today's homeowners expect the same transparency from their HVAC contractor that they get from their doctor or mechanic: a diagnosis, a report, and clear treatment options.…

11:45 AM – 2:45 PM

Lunch Break & Dedicated Exhibitor Time

2:45–3:45 PM

60 min
Jr. Ballroom - Classroom

Differentiate & Dominate Your Heatpump Sales

In this talk, I will go over different ways and talking tracks to position a service company to differentiate and create higher value for the service they provide their…

AB - Classroom

AI and Today's HVACR Technician

Artificial Intelligence is rapidly transforming HVACR, but many technicians and contractors are unsure where to start. This session cuts through the hype and demonstrates…

CD - Classroom

Max in a Van: Delivering Maximum Quality Solo

Not every home is a clean, one-head-and-done install. Join Max Childs of Childs & Sons HVAC as he breaks down the real-world strategies behind successful ductless…

E - Theatre

Building a Business To Sell

In this talk Patrick Lange will share what buyers are actually looking for in todays market, and what prices they are really paying. He will also share what you can start…

4:00–5:00 PM

60 min
Jr. Ballroom - Classroom

Navigating the Heat Pump Jungle: How to Design, Install, and Commission Heat Pumps That Deliver

Heat pumps don't fail because of the technology—they fail because of the installation.

As the industry rapidly transitions toward electrification, many homeowners are…

AB - Classroom

Standing up a shop from zero to $6m with top internal training practices

Owen Krebs-Grimsich is the founder and CEO of 1-888-Heat-Pumps, a Berkeley, California-based heat pump installation company. Before founding the company, he was a math…

CD - Classroom

The Future of Home Comfort: Business Models Powered by Technology

Technology is changing more than the equipment we install—it's transforming how HVAC businesses operate. Join this panel of industry leaders as they explore how data,…

E - Theatre

AI is eating the world, not the trades

We'll walk through the key workflow in the HVAC/Plumbing/Electrical that can be automated by AI and how should we adjust our workflow to embrace the future.