The Operator's AI Toolkit: Automate the Work, Keep the Culture
Touch on 3 main pillars:
The Automation Stack — the specific tools that handle repetitive back-office and front-office tasks without requiring a tech team.
The Metrics…
All times Eastern (ET) at the DCU Center, Worcester MA.
Expo Floor Open 12p – 6p · Lunch & Dedicated Exhibitor Time

Show Floor 11:45a - 3p
20-minute presentations from summit exhibitors, on the show floor.
| Time slots | Company |
|---|---|
| Day 1 | |
| 12:20–12:40 | Daikin |
| 12:45–1:05 | Bosch |
| 1:10–1:30 | SEEL |
| 1:35–1:55 | NEIFund |
| 2:00–2:20 | Cool Calc |
| 2:25–2:45 | MassSave |
| Day 2 | |
| 12:00–12:20 | Reservoir Home |
| 12:25–12:45 | SpacePak |
| 12:50–1:15 | Copper |
Session times and rooms are still being locked in and will be published here once final. Tap any speaker for their bio.
Breakfast
3rd floor pre-function area
Touch on 3 main pillars:
The Automation Stack — the specific tools that handle repetitive back-office and front-office tasks without requiring a tech team.
The Metrics…
Air-to-water heat pumps represent a niche market that is one of the fastest-growing segments in the residential heating and cooling market, offering contractors new…
The water heater is the most overlooked appliance in the house — and quietly one of the most important (right behind HVAC). It's roughly 20% of a home's energy use, its basic…
This session will offer contractors and distributors with the tactics that have proven to be successful in attracting and retaining women into the trades. Whether is…
Replacing a boiler or furnace with a heat pump isn't just an equipment swap - it changes how heat moves through the whole house, and that's where most comfort complaints and…
AI isn't the robot coming for your job. It's the robot that can help make software work better for how your business actually runs. The first wave of high impact innovation…
Sarah and Jonathan Moscatello are owners of The Heat Pump Store. Since 2007, they have specialized in heat pump contracting in Oregon and Washington, and now Colorado, too.…
Is your company ready for the DOE switch In May 2029 when residential electric tank water heaters transition to Heat Pump Electric water heaters ONLY? Yes, it's really…
The Heat Pump Story
Lunch Break & Dedicated Exhibitor Time
Demystify the types of heat pumps and learn about a single system that can replace a boiler, domestic hot water heater, and air conditioner. Tried and tested for many years…
Heat pumps are blamed for cold homes, high bills, comfort complaints, and frustrated customers. Jim Bergmann used to blame them too. After decades of seeing poorly installed…
Show Floor Reception Hosted by Ferguson
Official Happy Hour — hosted by Thalo Labs
The Mercantile, 2 Mercantile St, Worcester, MA 01608
Registration required →Breakfast
On the trade show floor with exhibitors
In honor of spooky season, Jennifer will dive deep into the mysterious world of sustainable hydronics, decipher fact from fiction when it comes to using sustainable…
Stop—Hammer Time! Join James Wilson with Performance Climate Systems for a sesh that's all about dropping the right moves in today's heat pump market. Learn how Bosch Home…
The heat pump buyer of 2026 is more aware, more skeptical, and more AI-assisted than ever before. They research before they call, compare before they trust, and increasingly…
The US heat pump market is growing rapidly, with installations accelerating across commercial and residential buildings. The HVAC industry, however, has not kept pace with…
From day one, Mike Missimer built his company with the end goal already in sight. In this session, he'll share how he scaled a company to a 37-truck operation in just five…
Discover how intelligent applications and Bluetooth probes are transforming ducted heat pump commissioning in both cooling and heating modes. By collecting and analyzing…
Meet the team that replaced a boiler and air conditioners with an air-to-water heat pump in a Massachusetts home. Learn about the challenges, successes, and opportunities to…
Today's homeowners expect the same transparency from their HVAC contractor that they get from their doctor or mechanic: a diagnosis, a report, and clear treatment options.…
Lunch Break & Dedicated Exhibitor Time
In this talk, I will go over different ways and talking tracks to position a service company to differentiate and create higher value for the service they provide their…
Artificial Intelligence is rapidly transforming HVACR, but many technicians and contractors are unsure where to start. This session cuts through the hype and demonstrates…
Not every home is a clean, one-head-and-done install. Join Max Childs of Childs & Sons HVAC as he breaks down the real-world strategies behind successful ductless…
In this talk Patrick Lange will share what buyers are actually looking for in todays market, and what prices they are really paying. He will also share what you can start…
Heat pumps don't fail because of the technology—they fail because of the installation.
As the industry rapidly transitions toward electrification, many homeowners are…
Owen Krebs-Grimsich is the founder and CEO of 1-888-Heat-Pumps, a Berkeley, California-based heat pump installation company. Before founding the company, he was a math…
Technology is changing more than the equipment we install—it's transforming how HVAC businesses operate. Join this panel of industry leaders as they explore how data,…
We'll walk through the key workflow in the HVAC/Plumbing/Electrical that can be automated by AI and how should we adjust our workflow to embrace the future.